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Citrix Workspace not loading: Issues with Citrix Workspace - App Problems & Solutions
Unfortunately I can't tell what versions the company I work for are currently running I will ask the IT dept, it is a large company and there's a lot of users and I think it is only myself having this issue. I'm not logged off the Citrix Gateway.
I restarted my laptop yesterday and it is now back working although it seems inevitable this has been happening for a number of weeks that it will happen again. Not sure if it could be something conflicting on my laptop Your complaint is still a bit confusing. You say it crashes but you when you reconnect, the remote system apparently has not 'crashed' or rebooted? Are we correct to assume that's what happening is that your connection to the remote system is where the 'crash' occurs?
If Receiver is simply disconnecting from the remote system and shutting down, it certainly appears as though the problem is with that workstation and nothing to do with the remote system and infrastructure. On my personal laptop I browse to my companies to log into their Virtual Workplace via Citrix Receiver. I am then given a choice of desktops. I then click on one and then that desktop environment loads in a new window.
May issue occurs after a few seconds or when I try to do an action. I am therefore then back to my web browser with the available laptops. If I again click on the same one as before it again opens a new window for that virtual desktop and picks up where my last session was up to when it crashed. The last few days it has again been working fine even when I have restarted my laptop each day. However today it has started to "crash" again. I restarted the laptop again and it crashed out again at the same point after a few seconds.
I restarted a third time and left it time for everything to boot up on my laptop and it crashed again. However this time I left it 5 or so minutes after the failure and came back to it, I clicked on the same desktop and it loaded and seems to be working I have just gone back to the session and clicked on something and it has crashed again.
I can't think of anything else running that could possibly be causing any conflict. A freeze while in a session Is typically indicative of a network disconnect. I think I would start troubleshooting by testing with another device to see if the problem persists. You may also want to test your laptop from a different location to prove that the problem is not specific to your local network. If your Citrix infrastructure is behind a Netscaler, if that netscaler is being used beyond its licensed limit, it will start dropping packets and cause similar behavior.
That's a fairly rare occurrence as I think most businesses will purchase adequate license levels, but it's worth mentioning. I have run speed tests on my own network when it crashes and have seen normal speeds. I have taken my laptop from my home to my place of work and have seen disconnections there. I have had my friends laptop running a virtual desktop whilst on my laptop has been having the disconnections on a separate virtual desktop.
It has therefore only ever failed on my laptop and has done so in different connections. I do get a question regarding using nglauncher press yes to run-get asked on mine and my friends laptop when I successfully initially login which suggests a netscaler. Refer to the Disclaimer at the end of this article before using Registry Editor.
Or Disabling ActiveX filtering for an individual site when ActiveX filtering is enabled globally: Log on to the Web Interface site and attempt to launch an application. Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system.
Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it. Was this page helpful? Thank you! Sorry to hear that. Name Name is required. Email Email address is required. Close Submit. With this parameter, you can control at what time during the delivery period you can receive the update. Start App Protection component and provides enhanced security by restricting the ability of clients to be compromised by keylogging and screen-capturing malware.
See App Protection for more information. Excludes the Citrix Embedded Browser binaries. If your version of Citrix Workspace app includes the Citrix Embedded Browser binaries and you are upgrading to Version , the embedded browser binaries are automatically updated during the upgrade.
Specifies the custom installation directory for Citrix Workspace app installation. Example, CitrixWorkspaceApp. When you update Citrix Workspace app, the Citrix Casting gets updated automatically.
For more information on Citrix Casting, see Citrix Casting. Indicates if bidirectional content redirection between the client and the host is enabled. For more information, see the Bidirectional content redirection policy settings section in the Citrix Virtual Apps and Desktops documentation. Install the workspace app with administrator privileges for this component to work. Specifies if you want to display icons for documents or files that have file type association with subscribed applications.
Enables the URL redirection feature on the user device. Allows you to save the store credentials locally. This parameter applies only to stores using the Citrix Workspace app protocol. Controls session pre-launch. See Application launch time for more information. Hides the Shortcuts and Reconnect option from being displayed in the Advanced Preferences sheet. See Hiding specific settings from the Advanced Preferences sheet for more information.
Indicates your participation in the Customer Experience Improvement Program. See CEIP for more information. Allows the client name to be the same as the computer name. When you change the computer name, the client name changes too. See Domain pass-through authentication for more information. Specifies whether the HDX engine must use Kerberos authentication, required only when you enable single sign-on authentication.
For more information, see Domain pass-through authentication with Kerberos.
Gateway / AAA : Page stuck at loading (Page Spinning ) after upgrade. - 21 answers to this question
Posted December 22, Nishant Joshi Nishant Joshi Enthusiast 28 Members 95 posts. Posted July 29, Igor Lagrilliere Igor Lagrilliere Enthusiast 13 Members 52 posts. Posted December 9, I had the exact same issue, for some users apps would not start and the blue circle kept spinning for ever, after a long time an error message showed : could not contact 'storefront name' on the storefront server this error was logged : the Kerberos sspi package generated an output size of xxxxx bytes, which was too large to fit in the token buffer of size bytes this is because of the number of groups the user is member of, on windowsr2 the max token size is bytes.
Posted December 12, I must come back on this. Emmett Jenner 2. Emmett Jenner Enthusiast 2 Members 28 posts. Posted November 22, Prev 1 2 Next Page 1 of 2. Please sign in to comment You will be able to leave a comment after signing in Sign in now.
To use our site, please take one of the following actions: Upgrade your version of Internet Explorer. You can find more information here Install the Google browser. Stuck loading page when refresh after logon Asked by Ricardo Holdorf. Ricardo Holdorf 8. Ricardo Holdorf Enthusiast 8 Members 37 posts. Posted October 13, Hi, i recently deployed an adc cluster for a unified gateway page. All is working fine. I use the rfwebui theme to publish storefront apps and some bookmarks.
The next attempt by many will be to check the internet connection. If Citrix Workspace is downloading very slowly, it could also be due to the size of the app itself.
The progress bar gives you a slow download, but this may only appear because of the size of the app. In the event of an update, you can check in the respective app store how big the installation file is and see whether it may load for so long due to its size. Whether you want to update Citrix Workspace or download it again.
We have therefore put together a few possible solutions so that you can download the Citrix Workspace app without any problems. Upvote if you also have this question or find it interesting.
Learn more. Follow, to receive updates on this topic. Sign in to follow this Followers 2. Citrix gateway stuck with "loading your apps" screen Asked by Elavendhan Barathi. Elavendhan Barathi 0. Elavendhan Barathi 0 Members 4 posts. Posted December 5, Share this post Link to post. Recommended Posts. Mark this reply as best answer, if it answered your question. Upvote if you found this answer helpful or interesting.
Rhonda Rowland 1, Rhonda Rowland Master 1, Members 2, posts. Posted December 6, Areas of concern in your original summary or I couldn't tell what you meant : 3 hours ago, Elavendhan Barathi said:. Posted December 21, Thanks for answering in detail. The Citrix gateway browser is still stuck at "loading your apps " screen.
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