Citrix workspace log files

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Citrix workspace log files 

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Citrix workspace log files

  The CWA log files are stored in the local Mac user's home directory: ~/Library/Logs/. Type of logging, Log file location. Installer logging, ~/Library/Logs/. You can collect and view logs related to Workspace Environment Management. You use the logs to troubleshoot issues on your own or provide.  

Citrix Workspace app – Carl Stalhood

 

The user enabling this logging will get a warning that must be acknowledged to continue. The two levels of the Store Logging are Normal and Verbose. With Verbose, the AuthManager will provide more detailed debugging information. Use Normal when only StoreComms logging is necessary. Was this page helpful? Thank you! Sorry to hear that. Name Name is required. Email Email address is required. Close Submit. Featured Products. Need more help? Profile Management architecture.

Profile Management use cases. Access multiple resources. Logon diagram. Logoff diagram. Plan your deployment. Decide on a configuration. Migrate profiles?

New profiles? Which applications? Review, test, and activate Profile Management. Plan for multiple platforms. Share Citrix user profiles on multiple file servers.

Administer profiles within and across OUs. Domain and forest support in Profile Management. High availability and disaster recovery with Profile Management. Scenario 1 - Basic setup of geographically adjacent user stores and failover clusters. Scenario 2 - Multiple folder targets and replication. Scenario 3 - Disaster recovery. Scenario 4 - The traveling user. Scenario 5 - Load-balancing user stores. Plan folder redirection with Profile Management. Third-party directory, authentication, and file services.

FAQs about profiles on multiple platforms and Profile Management migration. Install and set up. Files included in the download. Create the user store. Upgrade and migrate. Upgrade Profile Management. Migrate user profiles. Resolve conflicting profiles. Specify a template or mandatory profile. Choose a migration policy. Enable Profile Management. Configuration precedence. About the Profile Management. Include and exclude items. Default inclusions and exclusions. Use wildcards.

Enable logon exclusion check. Define which groups' profiles are processed. Specify the path to the user store. Migrate user store. Automatic migration of existing application profiles.

Store certificates. Stream user profiles. Configure folder redirection. The above filter allows for all FTP traffic between This file can be downloaded to a local machine and viewed on Wireshark for easier analysis.

Details regarding authentication errors or ADC can be viewed by running the following command:. Authentication Debugging Tools : ADC provides a debugging utility to check for authentication successes and failures. Group extraction can also be validated using this utility. User details including group extraction can be viewed on screen by typing the following command, while a user is logging on to the VPN:. The output of the command will provide helpful details on the authentication scheme used, success, failures, and cause of failures i.

For example, using the following command below can easily identify IP address conflicts and duplex mismatches:. For example, the status of a specific configured service or notification of a failover or a reboot can be identified by running the command below:. From Citrix ADC version It is recommended once troubleshooting or pilot have concluded, to remove this logging setting from the Citrix ADC, so bad actors cannot gain insight via client logs, as to what the EPA scan is looking for.

The EPA scan failure logs are written in human readable language, so troubleshooting can be done on the user end without involving the administrator. Note : vpn param must be set for PreAuth and PostAuth logging. All these settings must be configured at a global level under Citrix Gateway. All failed EPA scans are logged as error messages and successful scans are logged as debug messages. By default, error messages are logged in ns.

This can be done via the command line using the following command:. Note : It is recommended to remove debug logging once troubleshooting has concluded. In addition to verbose tracing on the StoreFront, Fiddler trace can be particularly useful when troubleshooting network issues between StoreFront services and Receiver for Web. The confidentiality and integrity of outbound SSL connections which are proxied through fiddler maybe compromised during traffic capture The procedure of obtaining a fiddler trace must be performed only in a non-production environment and It should be noted that in case explicit authentication is enabled in Receiver for Web, user passwords will appear in the trace as clear text.

To obtain a fiddler trace of the network traffic between Receiver for Web Proxy and the StoreFront services, carry out the following steps:. Citrix Profile Management log parser can be used to analyze log files generated by Citrix Profile Management.

This section describes how to use the tool to analyze logs. The zip file used to install the tool can be found here. Citrix Provisioning provides an auditing tool that records configuration on components within provisioning farms. The auditing tools saves the information to the provisioning database. It provides Citrix Engineers and Administrators with a way to troubleshoot and monitor any recent changes impacting system behavior or performance.

Enabling audit logging is a Citrix leading practice on PVS deployments. This tool is particularly useful when troubleshooting issues on specific components of the Citrix environment, such as on the delivery controllers, storefronts, or VDAs.

Citrix Insight has smart capabilities to identify any discrepancies in configuration and suggests fixes as well. This utility is available for download on the Citrix Downloads page. It is also available with the download of Citrix Scout utility , which is also equally useful for collecting trace files and troubleshooting various Citrix component issues.

   

 

Reference: Citrix Product Log Files Locations - Introduction

    Some of the settings only apply if SelfServiceMode is set to False. For applications that are installed on the same VDA that is publishing the desktop, configure Group Policy Preferences to recreate the application shortcuts based on Active Directory group membership. Disabling proxy workspace app works as expected. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Logs that you can collect on machines where the WEM infrastructure service is installed include:. Enable logging on Domain Controller and end user machine by creating the following registry values:.